Tessera serves as a contemporary knowledge repository, assistance forum, and help desk WordPress theme.
Knowledge Repository FAQ: We enable the creation of an efficient, online hub of information pertaining to your offerings, services, etc., facilitating site visitors locate frequently sought solutions without burdening your support personnel. An aesthetically pleasing knowledge repository is paramount in ensuring customer satisfaction.
Assistance Forum: Complementing Tessera is its compatibility with the popular WordPress forum plugin, bbPress. With this integration, you can establish your own fully operational forum within minutes. The availability of an assistance forum enables addressing prevalent queries across your enterprise in a single thread or dialogue. Hence, your customers can locate the issue themselves through the previously posted solutions, aiding in reducing your support staff’s workload.
Visitor Submission Support Ticket: Tessera integrates seamlessly with the comprehensive and feature-packed helpdesk support ticket plugin, Awesome Support. Visitors can submit tickets directly from the front end, while your agents assuage these requests from the backend of WordPress. You can also integrate tickets from Zendesk, Helpscout, and Ticksy.
E-Commerce Integration: Integrating Tessera with the preferred e-commerce plugin, WooCommerce, we help you launch your online store swiftly.
Key Features
Responsive and minimalist, modern design.
Customization Toolkit: A rich suite of live customization options empowers you to personalize your theme effortlessly.
Designed with Elementor: Elementor, the premier page builder for WordPress, offers a fresh, visual approach to designing your WordPress website. Tessera includes 12 custom Elementor widgets.
Constructed with Bootstrap 4.
Live Search: Users can discover the desired results even before completing their search query!
Knowledge base custom post type with category and tag support.
Likedislike rating system for articles.
Integrated social media sharing.
Smooth integration with bbPress forum plugin.
Simultaneous integration with WooCommerce plugin.
Compatibility with Awesome Support plugin.
Enhanced bbPress user profiles
Resolved Topic Optimal Response: Concluding a topic as resolved and selecting the optimal response is possible.
Private Reply: When a user designates their response as private, only administrators and moderators can access the reply.
Inappropriate Content Report: Empower your users to flag inappropriate content or spam in topics and replies.
Quoted Replies: Grant your users the capability to quote from user responses.
Custom User Role Names and Badges: Modify the default bbPress role names (keymaster, moderator, etc.) and badge hues.
Included Premium FAQ Plugin. Saves $15!
Front-end Login Form.
Rapid CSS Masonry Grid Layouts
MailChimp for WordPress Compatibility. Ease subscribing your WordPress site’s visitors to your MailChimp lists.
RTL Support.
Contact Form 7 Plugin Compatibility. Utilize Contact Form 7 to effortlessly construct
Comments0